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The Bridge at Heritage Creekside

reviews

FMP score
Overall rating (5)
Social3.6
Management3.6
Quality3.6
Kadejha Russell
Feb 26, 2026
4.04.04.0

Lived here for eight years overall yes 8 YEARS beautiful property kept clean and tidy mostly maintenance was always fast no bug problem always had my privacy never had to give or receive a noise complaint! Now… lol the management staff is not welcoming or friendly! Every time I went downstairs for anything, they just stare at you like you’re an inconvenience! This was everyone every time except the concierge, redhead Maddie, and the bubbly really happy blonde (can’t think of her name but she’s the only one that smiles) my new husband, and I asked about a bigger place. They gave us The runaround wasn’t helpful no incentives. Let someone apply and get the last townhouse right from under us. My husband wasn’t having it so we left ! Smh moved down the street. Did not want to leave!! And yes, I have seen them respond , communicate and react differently with ppl of color!

Alice M.71
Feb 19, 2026
3.03.03.0

Love maintenance team. Out of everyone here, only Madi and the manager are genuinely nice. Beth has a bad attitude and gets annoyed when she has to get up and get your packages. I just moved in and I did not get a whole tour of this place. Didn’t know where the gym was and I didn’t know we had a coffee machine in the break room. Didn’t know we had a putting green. They didn’t tell me any of these amenities on my tour.


where you’ll be

1550 W Plano Pkwy, Plano, TX 75075, USA, Plano, TX

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