Ridgecrest

I am extremely disappointed with the maintenance response at Ridgecrest Apartments. For the past two days, my shower tap has been malfunctioning and will not turn off no matter how much it is adjusted. This is not a minor inconvenience—it is a serious maintenance issue involving continuous water flow, potential water damage, and unnecessary waste. I raised a maintenance request immediately. Since then, I have called the office multiple times. While the staff does answer the phone, they repeatedly make assurances that a maintenance technician is being sent “immediately.” Unfortunately, no one ever shows up. These repeated promises have proven to be false, and the issue remains unresolved after 48+ hours. This lack of follow-through is unacceptable for an apartment community. Emergencies involving plumbing should be handled promptly, not ignored while tenants are left waiting with no real action taken. I hope management takes this feedback seriously and improves both their maintenance response time and honesty in communication. Residents deserve timely repairs and accurate information, not empty assurances. I would not recommend Ridgecrest Apartments to anyone unless these issues are addressed and accountability is taken seriously.

Alicia and Tina went above and beyond in helping my family after we had to break our lease and move out. We had to leave for reasons I will not disclose but they were beyond compassionate and understanding and did everything that they could to make the process as smooth as humanly possible! From the bottom of my heart thank you so much for the care and understanding Alicia and Tina❤️